Unified Barangay E-Services System with Augmented Analytics

Abstract

The Unified Barangay E-Services System is a platform designed to provide online services to the community of Barangay Batasan Hills. The system was developed to improve the efficiency and accessibility of government services for the community. The development process involved creating a user-friendly website, integrating various government services, and training staff to support the platform's use. The key feature of the system is the use of augmented analytics to analyze and present data generated by the platform. This technology allows the government to make data-driven decisions about how to improve and expand the services offered through the platform. For example, it can identify which services are most frequently used by residents or identify areas where there may be a need for additional resources or support. Additionally, it can provide personalized recommendations to residents based on their usage history, improving their experience with the platform. The system received a very good interpretation from a survey of residents using it and reduced the time and effort required to access government services. The system can be a model for other communities looking to improve the delivery of government services to their residents and it is recommended that other communities implement similar platforms and incorporate augmented analytics to improve the accessibility and efficiency of government services. Furthermore, it is recommended that the Unified Barangay E-Services System continue to be updated and maintained to ensure its effectiveness.