FICS Student Papers

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https://repository.upou.edu.ph/handle/20.500.13073/11
Research outputs by graduate students and selected Capstone Project Reports by undergraduate students of the Faculty of Information and Communication Studies.

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    Certificate of Land Ownership Awards Information System (CLOA-IS) with LDIS Status Prediction Tool using Decision Tree Algorithm for the Department of Agrarian Reform Province of Iloilo
    ( 2020) Londres, Shannen Marie S.
    In every agency in the government, there has always been a need to improve access to the information available intended solely for the public in a more electronic way. With the advancement of information and communications technology in a developing country, like the Philippines, the government should take advantage of upgrading the traditional manual approach with regard to its record-keeping systems. The Department of Agrarian Reform (DAR) 1151 is the lead government agency that upholds and implements comprehensive and genuine agrarian reform towards the improvement of the quality of life of its beneficiaries. Due to lack of a more automated method from the department's end, doing tasks such as card indexing and encoding to excel files in a client-oriented setup can sometimes be time-consuming and difficult in a sense that employees tend to be unsystematic. To carry out most of the work, the researcher developed the Certificate of Land Ownership Awards Information System (CLOA-1S) with Land Distribution Information Schedule (LDIS) Status Prediction Tool Using Decision Tree Algorithm, a database management system for the use of the DAR - lloilo Provincial Office. Through the system, retrieval of CLOA 1151 title's current status, as well as generation of accurate reports, are now attainable. CLOA-IS is needed to subsist the day to day survival of the department and to cut administration costs as it increases mobility and productivity - that is, to accomplish certain tasks, employees from different municipalities are no longer curbed to walls of the Provincial Office because they can access desired information from anywhere. Given that, the system helped reduce the amount of time on unnecessary errands, which makes the department operate more efficiently and improve client communications. Furthermore, the LOIS Prediction Tool feature has provided the management with an analysis on which of the CLOA Titles registered in the system are ready for LOIS processing by analyzing input data such as the LOIS documentary requirements. LOIS is needed for the agrarian reform beneficiaries to pay their amortization to the Land Bank of the Philippines (LBP) and to claim their CLOA Titles. Using the System Usability Scale (SUS), expected users categorized as IT Expert and DAR Employee assessed the system. The test provides an at-a-glance snapshot of how usable or unusable the system is. After the evaluation, it is noteworthy to highlight that the SUS interpretation for the SUS result of CLOA-IS with LOIS Prediction Tool is Graded "A" with an adjectival rating of "Excellent/' Acceptability as "Acceptable" and Net Promoter Score as "Promoter." Thus, this special project concluded that the significant goals attained had enabled faster traceability, minimize inconsistencies, and provide satisfactory services to the clients of DAR-ILOILO as well as to the end-users of the system.
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    SSS Member Personalized Inquiry Chatbot System
    ( 2020) Berin, Kevin Ron F.
    The core problem investigated in this thesis is the overwhelming number of questions and complaints of the Social Security System members due to lack of information dissemination from the start. Employees in the Member Communications and Assistance Department is having a hard time dealing resulting in overtime and shifting schedules. Realizing this, the study has created a system to cater massive inquiries of members. Chatbots are the new support to reach out customers. With its connectivity through different platforms, especially Facebook, members with mobile phones or even laptops have ways to communicate to SSS. The Methodology used is effective in this study not only it is fast. The stakeholder identifies the failures, errors, bugs while monitoring and using the system for the development team will add into their next system update. SSS-MPICS Implementation shows the sign of productiveness that not only saves more resources from Social Security System. The developed system also addressed the issue of the people rendering overtime to finish quotas of member inquiries. The productivity increases even employees not rendering overtime. Social Security System in the future possibly implements new kinds of benefits and financial assistance. Also, Chatbots are still evolving until now in order to be a more interactive and easier to use. With this, future improvements of services of SSSMPICS will be required. Therefore, the chatbot must be updated to cope up with the trends and services of Social Security System.
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    Digital Contact Tracing to Slow Down Disease Transmission
    ( 2021) Torres, Michael V.
    This Covid-19 pandemic has severely affected everyone around the world. During its infancy, no one thought that it would grow in this magnitude. Although there are a few countries that have now managed its spread, most of the countries are still struggling to contain it and flatten the curve. This is not the first time that a pandemic like this has happened and it definitely would not be the last. Aside from awareness of the disease and following strict self-quarantine, contact tracing is an important part of the strategy to minimize the risk of spreading the infection. The objective of this project is to improve the methods for contact tracing and quicker data analysis for better decision-making when it comes to containing the disease. An important aspect to consider as well is the quick dissemination of information from a reliable and trusted source. The output is a web application that allows establishments to track the public who visits their establishments while health facilities are responsible for updating the public’s status when it comes to having the disease. This then allows the administrators to have the information they need for contact tracing such as a possible disease carrier’s whereabouts and trace those who may have been exposed. The development of the project started with analysis of the current situation such as how contact tracing is done, who is trying to solve the problem and what are the alternatives available to solve this problem. A design was made based on the problems identified. During the development stage, each module was built and tested separately and as a whole. Automated testing was done for functionalities while usability was tested by asking a group of test users to try the application and answer some questions and rate their experience. Evaluation of feedback from test users show that the application is simple to use even for non-technical people and that features available for them are working properly. Future work for this project will be to automate notifications for users who gets exposed and to add GIS features for better data analysis.
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    E-BAGAM: Barangay SMS-Based Grievance with Action Team Management System
    ( 2021) Sotto, Chuck Stuart B.
    The information system aims to aid the barangay in resolving incidents within the community. The researcher was able to identify the problems within the community that contributes to the unresolved and unreported incidents. One of the problems that were identified as the inability to report an incident due to distance from the Barangay Hall to do it personally, this was addressed through the addition of the SMS feature of e-BAGAM from which it uses a local API that processes the incoming SMS. The problem of the provision of immediate response to the incidents from which could be resolved within the area was also addressed by e-BAGAM through the incident management by assigning the incident to the appropriate Team Leader of the Area. Another feature of the information system is the ability to provide the registered users with the status of their reported incident which is also available on the barangay official's page. The researcher used the 4+1 approach as a guide in Software Architecture wherein this model focuses on the viewpoint of different stakeholders. The views considered were necessary for the software development from which some were changed a bit to suffice those that are necessary to the information system. The researcher was able to identify Use Case View, Logical View, Data View, and the Development view as the views necessary for e-BAGAM. Using this method the researcher was able to identify those modules and classes that are necessary to the information system from which contributed to its success.
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    Web-based Internship Management System for Lyceum of the Philippines University - Cavite
    ( 2021) Pocaan, Alyssa Paola D.
    One of the missions of Lyceum of the Philippines University – Cavite (LPU–Cavite) is to provide equitable access to learning through relevant, innovative, industry-based, and environment-conscious programs and services for their stakeholders. The internship is one of the programs of the University that provides students the opportunity to determine their career goals, apply the knowledge they have acquired from the University, and secure their network and good recommendations before they graduate. Being mentioned how important an internship is, LPU – Cavite is expected to have an efficient procedure and an effective system that could support the program throughout the years. However, it is discovered that the University is using the traditional manual system with the process of the internship. After a thorough review of the existing procedures, the proponent proposed to apply digital modernization to the current process. A web-based internship management system was developed to eliminate problems that are caused by the manual procedure and provide the client definite solutions and improve the customer service quality that they can offer to their stakeholders. The system aims to bring convenience to the students, create easier communication between the affiliated Host Training Establishments and students, and provide a platform for efficient monitoring of the submitted documents and handling of reports.