FMDS Theses and Dissertations
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Theses and dissertations by graduate students from the Faculty of Management and Development Studies.
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Browsing FMDS Theses and Dissertations by Subject "Research Subject Categories::INTERDISCIPLINARY RESEARCH AREAS::Human communication"
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ItemAn Assessment of Nurse-Patient Communication in a Tertiary Hospital in the Kingdom of Bahrain( 2018) Rodriguez, Smitha ShaletTitle: An Assessment of the Nurse-Patient Communication in a Tertiary Hospital in the Kingdom of Bahrain Introduction: An integral part of nursing care is effective communication. It improves the relationship between the nurse and the patient, and it results in better treatment and improved quality of care (Tay, Ang, & Hegney, 2012). Every aspect of communication is influenced by the differences in culture. Cultural competence gives an opportunity for the healthcare professionals to know the different cultural beliefs related to health and to incorporate awareness into diagnosis and treatment planning. Data Collection: The descriptive correlational study was conducted in medical and surgical in-patient units of King Hamad University Hospital, Kingdom of Bahrain in 2018. The questionnaire consists of two parts: a demographic profile and the Self-Administered Communication Survey. The factors affecting nurse patient communication were categorized into Common barriers, Nurse-related barriers, Patient-related barriers and Environmental barriers. A total of 78 nurses and 75 patients took part in the study. Results: The main barriers to the nurse-patient communication from the nurses’ point of view were cultural differences between nurse and patient, differences between the language of the nurse and the patient, nurses’ lack of time and opportunity to communicate well with the patients, patients’ negative attitude towards the nurse, presence of patient’s companion, and presence of a very sick patient in the department. The main barriers to nurse-patient communication from the patient’s perspective were age difference between nurse and patient, interference of the patient’s companions, busy environment of the unit, and inappropriate environmental conditions (lack of proper ventilation, fluctuating temperature, inadequate lighting, unpleasant odor, etc.). Conclusion: Analysis of the factors influencing the communication is the basic step in resolving communications issues between nurses and patients. A good solution to be communication problems cannot be established without taking into consideration both the patients’ and nurses’ views of communication. Understanding and accepting the Islamic values and beliefs are essential in communicating and delivering care for Muslim patients. Development of broader knowledge of Arabic culture is important for all health care professionals who deliver care in the Middle Eastern on Arabic region. Recommendations: The study recommends development of effective nurse-patient communication protocols and policies in the hospital and establishment of Arabic language and communication skills training for nurses.
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ItemCommunication Competency And Empathy Among Nurses In The Intensive Care Unit Of Tertiary Hospitals In Saudi Arabia( 2023-08-30) Solis, Rhodora Mae O.Intensive Care Unit (ICU) is a highly stressful and unique environment. Caring for a diverse client population requires nurses effective communication and empathy. These traits, in turn, help to improve patient care and outcomes, increase the level of patient satisfaction, and decrease adverse events. These also promote effective decision making, problem-solving, and encourage good collaboration with fellow health workers. The purpose of the present study is to determine the relationship between Communication Competence and Empathy among Nurses in the Intensive Care Unit of Tertiary Hospital in Saudi Arabia. The respondents consisted of 243 ICU nurses, and the tools used were a Self -Perceived Communication Competence Scale and Toronto Empathy Questionnaire. Descriptive correlational statistics were used to analyze the data. Results revealed that the Self-Perceived Communication Competence among nurses in the ICU is High in contexts such as in public and in group with strangers, friends and acquaintances; and the nurses have high level of empathy. It was also revealed in the results that level of communication competence and level of empathy have no significant relationship. However, the level of communication competence is significantly linked to educational attainment of nurses; while the level of empathy is significantly correlated to age , nationality and length of experience of the nurses
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ItemParental Relationship and Parental Influence on Teenage Pregnancy Among Adolescent Mothers in Polillo, Quezon( 2019) Queddeng-Quesea, EthelThis study aimed to determine the level of parental relationship among adolescent mothers in 5 different domains: doing things together, communication, understanding, love and respect and conflict and its correlation to early pregnancy. Degree of parental influence was also determined and its correlation to parental relationship and to the occurence of early pregnancy. The respondents were the 134 adolescent mothers aged 13-19 years old of Polillo, Quezon, Philippines, chosen purposively based on the needed qualifications. Using descriptive method, the level of parental relationship was obtained by using a modified PRCSS (Parent-child relationship schema scale) while for the degree of parental influence a self-developed questionnaire was utilized. It was measurable by 5 point Likert scale, (5) often - (1) never, and qualitatively interpreted as poor, fair and good parental relationship whereas Parental influence as (5) strongly agree to (1) strongly disagree and interpreted as no parental influence at all, weak and strong parental influence. It was revealed that parental influence on engaging behavior that leads adolescent mothers of Polillo, Quezon to teenage pregnancy is stronger among older adolescents living in rural barangays and whose sexual awareness comes from friends/peers, TV, and movies. It found out that the adolescent mothers of Polillo, Quezon have a good relationship with their parents but have a fair relationship in terms of conflicting behaviors. Using spearman rank, the correlation between the parental relationship and parental influence on engaging behavior revealed that the better the parental relationship, the weaker the parental influence on engaging behavior to adolescent pregnancy. Conversely, this research concluded that the stronger the conflict in parent-child relationship, the stronger parental influence on engaging behavior to adolescent pregnancy may happen. The researcher proposes that stricter parental guidance advisory to movies and TV shows should be implemented. This study also proposed to have seminars and motivational lectures on health issues and healthy parent-child relationship to all parents and children of 20 barangays of Polillo, Quezon.