FMDS Theses and Dissertations
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Theses and dissertations by graduate students from the Faculty of Management and Development Studies.
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ItemJob Satisfaction and Job Performance among Nurses in a Tertiary Hospital in the Kingdom of Saudi Arabia( 2024)Job satisfaction plays a significant role in any employee’s job performance. Increasing job satisfaction results in improved job performance. In healthcare settings, nurse job satisfaction played a crucial role in the delivery of quality healthcare, whereas their performance was critical to a patient’s perception of service quality. This study investigates the relationship between job satisfaction and job performance among nurses at Dr. Soliman Fakeeh Hospital in Jeddah, using Herzberg's Two- Factor Theory of motivation as its framework. The study examines job satisfaction factors such as extrinsic rewards, scheduling, work-life balance, professional growth opportunities, interpersonal relationships, and recognition. It also assesses performance measures like leadership, critical care, cooperation, planning, interpersonal communication, and professional growth. A descriptive correlational design was employed, involving 384 staff nurses selected through purposive sampling. Data were collected using a validated three-part survey, and analyses were performed using descriptive statistics—mean and standard deviation—and inferential statistics, including Pearson’s Correlation Coefficient The findings demonstrated a significant positive relationship between job happiness and job performance, with higher satisfaction consistently resulting in better performance. Salary and years of work experience were important predictors of job satisfaction and performance. The findings revealed that nurses ranked satisfaction with extrinsic rewards, professional prospects, and work-life balance as the most relevant variables. Their leadership and teamwork demonstrated strong performance, while critical care and professional development were noted as areas for growth. These results show the importance of how job satisfaction could improve job performance, reduce turnover, and ensure high-quality healthcare delivery.
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ItemPerceived Safety Attitudes Among Filipino Staff of Theatres and Recovery Units in the United Kingdom( 2024)Millions of UK surgeries highlight the importance of patient safety. However, preventable adverse events persist, despite initiatives like surgical safety checklists and safety protocols. This signifies the need to further understand human factors in perioperative settings. Research suggests demographics influence safety attitudes, yet data on Filipino healthcare workers, a growing population in the UK, are lacking. This study investigates safety attitudes among Filipino theatre and recovery staff in the UK and explores how demographic characteristics influence these attitudes. A quantitative, non-experimental, descriptive comparative design was employed. Snowball-purposive sampling recruited 44 participants, supplemented by qualitative interviews. Descriptive and inferential statistics were utilized, alongside qualitative insights. Demographic characteristics revealed that the majority of the staff are female, in their early thirties, primarily presiding in London, practicing a single specialty and workings a part of the scrub team with over a decade of experience. The Safety Attitude Questionnaire - Operating Room (SAQ-OR) adapted for UK terminology, assessed safety attitudes across domains. While the overall safety attitudes were positive, with high scores in Safety Climate, Stress Recognition, and Teamwork Climate, there were still areas for improvement. Job Satisfaction, Communication/Collaboration, Working Conditions, and Perceptions of Management received lower scores. Analyzing the safety attitudes of demographic profile groups revealed variations across demographic categories. The Anesthetic team, various specialties, staff under 30 and 35-39 years old, those with less than 2 years of experience, staff residing in North England, and Male staff demonstrated the strongest safety attitudes, consistently achieving high mean scores in a majority of the seven domains. Conversely, Other Perioperative teams, Dual specialties, the 30-34 and 50-year-old age groups, staff with 6-10 years of experience, those in West England, and Female staff reported the poorest safety attitudes, with low scores in most domains. Findings of specific variations between profile groups allow for targeted interventions such as assessment of stress recognition factors for non-registered staff and staff younger than 30 and older than 50, and stress management for new hires. Interviews also paved the way for targeted suggestions such as mentorship training for new managers, and the use of adaptable leadership styles with proactive management for staff empowerment. Analysis of questionnaire responses, showed a suggested need for intervention, such as in-depth assessment of communication breakdown that delays surgical list, management of staffing and resources, and initiating strategies to prevent burnout, relieve workload pressures of staff, and provide conflict resolution skills. Statistically significant results show that the scrub team has a better ability to recognize stress compared to Other perioperative team. Additionally, statistical analysis reveals a significant variance in mean scores showing that staff aged 35-39 prioritize safety more than other age groups, particularly those aged 30-34 and those 40 years and older. Despite specialty, experience, location, and sex differences, statistical test results show no significant variation in safety attitudes across profile groups. Recommendations include a multi-pronged approach. Ongoing safety assessments should be maintained to monitor progress and prioritize patient safety. Educational programs for students and educators should be developed based on the study's findings, particularly regarding Filipino staff experiences, to promote safety centered skills, communication, teamwork, and patient advocacy. Continuous safety education tailored to different age groups, along with promoting stress recognition, is essential for theatre and recovery teams. Theatre and recovery management should implement targeted interventions for specific demographics, such as communication strategies, job satisfaction improvements, and leadership training. Additionally, ongoing safety climate education, regular assessments, addressing staffing concerns, and developing conflict resolution strategies are crucial. Further research could integrate qualitative data, explore the link between safety attitudes and patient outcomes, investigate the role of management in safety culture, and consider including pre-operative staff.
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ItemPerceived Organizational Support and Its Impact on Professional Values of Staff Nurses in a Tertiary Government Hospital in Pampanga( 2025)Nurses are the backbone of healthcare. They play a critical role in the delivery of healthcare services, especially in high demand settings like the tertiary government hospital in Pampanga. Designated as a multi-specialty end-referral hospital in Region 3, staff nurses in this hospital are faced with issues related to understaffing, overcrowding and limited institutional resources. Given the current scarcity of literature exploring the impact of perceived organizational support to nurses’ professional values, this study aimed to examine the relationship between organizational support and professional values, identifying domains that mostly influence organizational support and offering insights to enhance workplace practices for nurses. This study utilized correlational research design which involved 172 staff nurses assigned on various nursing units in the tertiary government hospital in Pampanga. Following the approval of the Research Ethics Committee, the data collection was made through a two-part online survey. Mean, standard deviation and Spearman rho correlation coefficient were used in the data analyses. The results of this study showed that the level of perceived organizational support of nurses was high, as well as the level of professional values. Particularly, the values under the domain activism had the strongest correlation to the nurses’ perceived organizational support.
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ItemEffect of Watson's Care (COVID 19 Awareness and Related Experience) Program to Reduce Anxiety Level of Health Care Workers Due to COVID 19 in a Tertiary Hospital in Quezon City, Philippines( 2025)The COVID-19 pandemic has significantly impacted the mental health of healthcare workers (HCWs), particularly those in isolation due to infection. This study investigates the effectiveness of Watson’s CARE (COVID-19 Awareness & Related Experience) Program in reducing the anxiety levels of HCWs at the Philippine Heart Center. Grounded in Jean Watson’s Theory of Human Caring, the study utilizes a structured intervention comprising clinical caritas processes designed to foster a caring and supportive environment for isolated HCWs. A quasi-experimental research design was employed, with participants divided into an intervention group receiving the Watson’s CARE Program and a control group receiving standard care. Anxiety levels were measured before and after the intervention using the State-Trait Anxiety Inventory (STAI). The results indicated a significant reduction in anxiety levels among HCWs who participated in the program, highlighting the importance of structured caring interventions in improving mental well- being during health crises. These findings support the integration of Watson’s CARE Program into nursing practice to enhance emotional resilience and patient care quality.
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ItemUtilizing Pender's Health Promotion Model to Assess Health Risks Among Firefighters in Bulacan, Philippines( 2025)This study aimed to investigate the health status and health-promoting lifestyle practices of firefighters in Bulacan. Employing a descriptive-correlational design, data were collected from 493 personnel of the Bureau of Fire Protection (BFP) across 24 fire stations within the province. Participants included firefighters from 20 municipalities, 4 cities, and the Provincial Office. Data collection involved the administration of a self-administered questionnaire encompassing demographic information, health-related characteristics, and the Health-Promoting Lifestyle Profile (HPLP). The results indicated that 69.8% of the respondents were male, 58.0% were married, and 93.9% had attained a college degree. as all participants were degree holders, meeting BFP's qualification requirement. Health assessments revealed a significant proportion of participants with elevated blood pressure (54.0%), and a smaller subset categorized as hypertensive (13.0%). Body Mass Index (BMI) data indicated that 47.5% of respondents were within the normal weight range, while 39.6% were classified as pre-obese. The study also revealed that the majority (77.3%) exhibited a high waist-hip ratio. Despite these health risks, the participants perceived their health as generally good. Respondents reported a generally positive perception of their health, with 47.5% rating it as very good and 26.8% as good. The study further analyzed the participants' health behaviors, with a moderate average Health-Promoting Lifestyle Profile (HPLP) score of 141.01. The findings indicate that perceived health status has weak but significant correlations with age, length of fire service, and HPLP II and its subscales. Specifically, age is weakly correlated with perceived health status, HPLP II, and several subscales, including stress management, nutrition, and physical activity. The strongest relationship was between age and length of fire service (r = 0.867, p < 0.01). Length of fire service shows weak significant correlations with perceived health status and HPLP II physical activity. Additionally, the HPLP II itself has a weak but significant correlation with age and perceived health status, while it shows very strong significant correlations with all six of its subscales (stress management, interpersonal relations, nutrition, physical activity, spiritual growth, and health responsibility).