FICS Theses and Dissertations

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https://repository.upou.edu.ph/handle/20.500.13073/2
Theses and dissertations by graduate students from the Faculty of Information and Communication Studies.

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    Sports Information Seeking Behavior and Participation of PWDs in NCR
    ( 2024-08-12) Bamba, Emmalyn P.
    This study explores the relationship between the sports information-seeking behavior of persons with disabilities (PWDs) and their participation in sports, as well as identified the barriers which usually hinder them, with a focus on individuals in the National Capital Region (NCR) of the Philippines. The research involved two distinct clusters: sports-inclined and non-sports-inclined PWDs. A mixed-method approach, following a concurrent triangulation design, was employed. The findings reveal a weak yet statistically significant positive correlation between active sports information seeking and sports participation among PWDs. Family and friends come out as strong influencers in PWDs' decisions to engage in sports. The study recommends developing more effective legislation and policies, enhancing information accessibility and availability, and strengthening social support systems to promote inclusivity and increased sports participation among PWDs. Further research is suggested to explore these relationships and contrasts in greater depth and to develop adapted strategies to overcome the identified barriers and improve sports engagement among PWDs. Keywords: PWDs, Sports Information, Sports Participation, NCR, influences to PWDs
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    DIGITAL TRANSFORMATION IN GOVERNMENT: CHATBOT FOR COMMUNICATING TAX EXEMPTION AMONG SELECTED USERS IN THE PHILIPPINES
    ( 2024-06-13) Cruz, Jennifer D.L.
    This is an exploratory descriptive study on the use of the Department of Finance's (DOF) TESA Chatbot to communicate tax exemption to selected diplomatic community members and international organisations using the DOF's Enhanced Tax Exemption System-Lite (TESlite). The TESA Chatbot aims to streamline the tax exemption process and contribute to DOF's digital transformation plan. Guided by the principles of Cybernetics theory, data were collected through key informant interviews with two industry experts and focus group discussions with seven TESA chatbot users. Before the deployment of the chatbot, communication difficulties included long waiting times, strict office hours, and health concerns during the pandemic. Through the chatbot, the users enjoyed the convenience of 24/7 availability, instant responses, and getting answers to their basic inquiries. However, challenges persist, such as the chatbot􀂶s limitations in handling complex queries and providing outdated information. Hence, the participants cited these opportunities for improvement: continuous updating of the system, incorporation of various languages, and expanding the chatbot􀂶s scope. Overall, the pilot TESA Chabot can be a supplement but not a replacement for human interaction and communication in applying for tax exemption online. The chatbot can be the first step for basic inquiries, but human intervention is still deemed highly important and preferred by applicants for special cases or complex queries. Suggestions to improve the pilot implementation are given.
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    Family Communication Patterns and Practice of Child Rights among Intermediate Elementary Students in a School in Silang, Cavite
    ( 2024-08-12) Binaoro, Mary Rocelle A.
    The Sustainable Development Goals were created with the dream to uphold, and empower each member of society. These goals are linked to specific human rights that aim to achieve a transformative society by placing everyone at the center of development - leaving no one behind. The children who are the most vulnerable members of the community and future leaders of the society deserve to be protected and respected with their rights as the future lies in their hands. This study identified the different Family Communication Patterns on the families of Intermediate Elementary Students in a School in Silang Cavite and analyzed the relationship between the different Family Communication Patterns with child rights practice. Through the research instruments used, quantitative results have revealed the prevailing Family Communication Patterns based on Conversation and Conformity orientation. Each type were ranked as Consensual being the most frequent type of Family Communication Pattern followed by Pluralistic, Protective, and Laissez-Faire. The Spearman-Rho Correlation test has shown a positive relationship between Conversation and child rights practice. Though Conformity has presented a weaker positive relationship, it still yields an increase in child rights practice as conformity level increases. This study has exposed the value of open communication in the practice of children's rights.
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    No Teacher Left Offline: A Hermeneutic Study of Online Communication and Relationship Building for Near-Retirement Educators at Universities in Manila, Philippines
    ( 2024-08-27) Amoyo, Krizelle R.
    Purpose: The pandemic forced a shift in the mode of delivery in education. Forcing everyone to migrate to the online platform just to make learning and communication possible. The platform is one thing, but paying attention to the sender of the message in the educational context is also a must to ensure effectiveness despite the trials. With near-retirement educators or those who belong to the baby boomer generation regarded as the tenured and respected individuals in the field, we must ensure support and assistance to help them navigate their way through an unmastered territory. This study seeks to understand the experiences of near-retirement educators and how they adapt to the obligatory online communication setup for relationship-building with their students. Data Gathering: Through purposeful sampling, four near-retirement educators were invited to a one-on-one interview where they shared narratives during the shift to fully online communication. Interviews were recorded, transcribed, and, following the Hermeneutic approach, analyzed and interpreted. Findings: Four main themes emerged from the analysis that directly answered the research questions: (1) ‘Cause of Disconnect’ that focuses on the challenges and hurdles of the participants; (2) ‘Triumph to Reconnect’ that expounds on their wins and successes; (3) ‘Switching Gears’ that narrates their changed practices to adapt to the situation; and lastly, (4) ‘Embracing the Change’ that highlights their key learning and lessons they can impart as veterans in the field of education. These four main themes can be further analyzed with the help of three to four sub-themes present, respectively. Conclusion: Due to the haste generalization that we subject baby boomers to, we sometimes forget that the year a person is born or their age shall never be the sole determinant of how we perceive their actions. With a strong prejudice toward close-mindedness and receptivity to advancements, we box these individuals without knowing that they are more than that. The years under their belt should be seen as a sign of dedication, for they are driven by heart and fueled by passion, which resulted in their willingness to adapt to changes and embrace challenges for the welfare of their students. Ultimately, it will take more than a shift of mode and an unfamiliar platform before you can take a strong-willed individual like the four participants. Keywords: Online Communication in Education, Baby Boomers, Online Communication Practices, Relationship Building in Education, Intergenerational Communication,
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    Communicating Risk and Disaster Preparedness among Coastal Communities in Gitagum, Misamis Oriental, Philippines
    ( 2024-06-14) Dagang, Rochelle D.
    Risk communication in disasters aims to prepare people to prevent and mitigate disaster impact. The present study explores the influence of risk communications strategies by the Local Disaster Risk Reduction and Management Office (LDRRMO) on the level of disaster preparedness of the coastal communities of the Local Government Unit in Gitagum, Misamis Oriental. The study employed a quantitative design and a descriptive method of research using survey questionnaires. The respondents were the three hundred eighty-six (386) randomly selected individuals living in the coastal areas and residents living along flood prone roads. Based on the findings, the risk communication strategies used by the LDRRMO of the Municipality of Gitagum, particularly on the timing and frequency of communications and the level of trust in institutions, have a significant impact on the participants’ disaster preparedness. However, the community's trust in the local government's provision of risk information needs to be enhanced. The individual’s attitude and awareness on preparedness are rated as satisfactory, suggesting further for an improved level of knowledge on weather conditions. Therefore, the risk communication strategies, specifically on timing and frequency and trust in institutions, by the LDRRMO can influence the disaster preparedness of a community. The study points to the need of assisting local government units in disaster preparedness on effective dissemination of PAGASA weather advisories.